Refund Policy

The following Refund Policy applies to services offered via Anands.Pro.

1. Applicability

This Refund Policy applies to consulting, AI and automation engineering, digital strategy, website/e-commerce development services, sessions, retainers or project work engaged through Anands.Pro.

2. Payment Terms

• A deposit or full payment may be required before work commences.
• Retainer services may be billed monthly.
• Payment milestones may be defined in the SOW.

3. No Automatic Refund

Due to the professional nature of our services (consulting, bespoke development, creative work), we generally do not offer automatic refunds once work has commenced, or deliverables provided.

4. Refunds at Our Discretion

We will consider refund requests on a case-by-case basis, in good faith. Situations where a partial refund may be granted include:

• If we fail to deliver the service as specified in the SOW within the agreed timeframe (and you have provided required inputs).
• If we terminate the engagement without cause, before completing agreed deliverables.

5. Requesting a Refund

To request a refund, you must contact us in writing at hello@anands.pro within 14 days of the invoice date (or other agreement term) giving your reasons. We may request documentation. We will respond to your request within 7 days.

6. Deduction of Work Performed

If a refund is granted, we may deduct a portion reflecting the value of work already performed, delivered or consumed. The final refund amount will be at our discretion based on fairness and scope of work remaining.

7. Third-Party Costs

Any third-party costs (licences, hosting, domain registrations, plugins, third-party services) you have committed to remain your responsibility and are not refundable by us.

8. Cancellation by You

If you cancel a project after we commenced work, you remain liable for fees corresponding to time or milestones already completed. Any refund will be subject to deduction of the amounts described above.

9. Changes to Policy

We may update this Refund Policy from time to time by posting the revised version on the Site. The version you accepted when you engaged us will govern the transaction.